Frequently Asked Questions

Everything you need to know about your daily brew.

How long does shipping take for fresh coffee beans?

We roast our beans to order to ensure maximum freshness. Orders typically ship within 24-48 hours and arrive via standard shipping within 3-5 business days.

Can I return coffee if I don't like the taste?

As coffee is a perishable food product, we cannot accept returns on opened bags. However, if you are unhappy with your purchase, please contact our support team and we will do our best to find a roast you love.

Do you offer a subscription service?

Yes! You can choose your favorite blend and frequency through our 'Subscribe & Save' program to receive 15% off every recurring order.

Are your coffee beans ethically sourced?

Absolutely. Compass Coffee works directly with farmers and cooperatives to ensure fair wages, sustainable farming practices, and the highest quality organic standards.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Do you provide whole bean or ground coffee?

We offer both! You can select 'Whole Bean' for maximum freshness or choose from various grind settings including Drip, Espresso, or French Press.